Useful documentation makes technology less dependent on memory. It gives owners, staff, and reviewers a shared picture of systems and responsibilities.
What this can include
- System and asset records
- Access and responsibility references
- Maintenance-friendly formats and review routines
A useful way to begin
- 1Start with the systems that matter most.
- 2Identify information that only one person knows.
- 3Choose a single, maintained location for the records.